Now live for clinics across India

Run your clinic from WhatsApp.

No new software. No app downloads. Patients book, doctors set availability, and receptionists manage queues — all through tools everyone already uses.

See it in action How it works ↓

The problem today

Most clinics still run on paper and phone calls.

Small clinics across India handle 30–120 patients a day using registers, sticky notes, and constant phone interruptions. The result? Crowded waiting rooms, frustrated patients, and overwhelmed staff.

📋
Paper queue registersNo visibility for patients. Prone to errors. Hard to update.
📞
Constant phone callsReceptionists spend hours just answering booking calls.
🪑
Overcrowded waiting roomsPatients show up 30 minutes early with no idea of their actual wait.
🚪
High no-show ratesNo reminders. No confirmation. Slots go to waste daily.

How it works

Everything happens on WhatsApp.

Three simple interactions replace your entire front-desk phone workflow.

01

🩺

Doctor sets availability

Every morning, the doctor receives a WhatsApp message. One reply confirms the day's schedule — in under 60 seconds.

WhatsApp · 60 sec/day

02

💬

Patient books a slot

Patients message the clinic's WhatsApp number. They pick a doctor, choose a time, confirm. No app, no login.

WhatsApp or phone

03

🖥️

Receptionist runs the queue

A clean web dashboard shows the live queue. Mark arrivals, add walk-ins. As the queue shifts, patients are automatically notified.

Web dashboard

Patient experience

Booking in under 90 seconds.

No hold music. No paper forms. Patients book the same way they message a friend.

1
Message the clinic's WhatsAppAny patient with WhatsApp can start a booking instantly.
2
Pick doctor + timeOnly real available slots are shown. No double-booking possible.
3
Receive live queue updates"2 patients ahead" → "You're next" — patients wait from home.

Who it's for

Built for every person in the clinic.

Three different people, three radically simpler workflows.

🏥

Patient

No app. No wait.

Book, check, cancel — all through WhatsApp. Know exactly when to come in.

  • ✓ Book via WhatsApp
  • ✓ Get reminders 30 min before
  • ✓ Track queue position live
  • ✓ Zero app installs
👨‍⚕️

Doctor

One message a day.

Confirm availability, change hours, or cancel OPD — all from WhatsApp.

  • ✓ Daily availability in <60 sec
  • ✓ Change hours anytime
  • ✓ No dashboard to log into
  • ✓ Works exactly like WhatsApp
💻

Receptionist

Control, not chaos.

See every appointment, manage walk-ins, reorder queues. Patients are notified automatically.

  • ✓ Live queue dashboard
  • ✓ Add walk-ins instantly
  • ✓ Auto-notifications on changes
  • ✓ Human escalation built in
40%
Fewer no-shows with automated reminders
3x
Less time receptionists spend on booking calls
90s
Average time to book an appointment
0
App downloads required — for anyone

Receptionist dashboard

Everything your front desk needs, at a glance.

One screen. Live queue, patient statuses, WhatsApp messages, and complete control.

app.pulsedesk.in · Dr. Sharma · Live Queue
Live Queue
Appointments
Patients
Doctors today
Dr. Sharma
11 patients · 10–5 PM
Dr. Patel
7 patients · 10–2 PM
Dr. Iyer
5 patients · 2–7 PM
PR
Priya Rao
Front desk
Dr. Sharma — Live Queue
Tue, 25 Mar · 11:42 AM
Slot: 20 min
+ Add walk-in
5
In queue
1
Consulting
2
Not arrived
6
Completed
Currently consulting
#7
RS
Rahul Sharma
Walk-in · Started 22 min ago
Consulting
Mark complete
Up next
#8
PM
Priya Mehta
Booked 11:40 AM · Arrived via WhatsApp
Arrived
↑↓
#9
AK
Amit Kumar
Booked 12:00 PM · Not checked in
Waiting
↑↓
#10
SV
Sunita Verma
Replied "running 15 min late"
Running late
↑↓
No-show
#6
MJ
Meera Joshi
No response to 2 reminders
No-show
Restore
Activity
11:41
Rahul S. entered consult
11:38
Priya M. checked in via WA
11:30
Sunita V. replied "running late"
11:22
Meera J. marked no-show
WhatsApp
3 unread
Sunita V. · 11:39
"Running late, don't cancel"
Deepak N. · 11:31
"I have arrived"
+91 98765·· · 11:28
"Want to book for tomorrow"
Today's progress
Completed
6
Remaining
5
No-shows
1
⚡
Real-time queue
Every check-in, cancellation, and status change updates instantly.
💬
WhatsApp inbox built in
Patient messages appear directly in the dashboard. No tab switching.
🔄
Auto-notifications
Queue moves → all patients notified on WhatsApp automatically.

Our philosophy

Don't force behavior change.

The reason most clinic software fails: it asks people to change how they work. We don't.

01

Zero app installs

Patients and doctors never download anything. WhatsApp already works. We build on top of it.

02

Minimal doctor effort

Doctors are busy. We ask for exactly one interaction per day. Nothing more is ever required.

03

Receptionist stays in control

The system assists, never replaces. Receptionists make the final calls. The dashboard gives them power.

04

Automation without complexity

Scheduling, reminders, queue updates — all automated. None of it requires a manual to operate.

Ready to bring your clinic into 2025?

Book a short walkthrough and we’ll show you how PulseDesk fits your doctors, your front desk, and your WhatsApp workflow.

  • ✓ 20-minute product walkthrough
  • ✓ Personalized around your clinic size and specialty
  • ✓ Setup guidance for WhatsApp, doctors, and receptionists
Book a demo
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